Overview
Jones-Harrison Senior Living, located in Minneapolis, Minnesota, is a nonprofit senior living community that has been serving families for over 137 years. The facility fosters a welcoming environment focused on compassion and inclusivity, offering a variety of care options including independent living, assisted living, memory care, and rehabilitation services. Residents benefit from a beautiful location on the shores of Cedar Lake, where they can enjoy engaging activities and restaurant-style dining.
Services & Support
Jones-Harrison provides a wide range of services tailored to the individual needs of residents. These include 24-hour nursing care, social worker support, and specialized programs for memory care and rehabilitation. The staff is dedicated to ensuring each resident’s health and well-being, fostering an environment where residents can thrive.
Care Approach & Staff
The caregiving staff at Jones-Harrison is noted for their exceptional dedication and compassion. Many reviews highlight the staff’s experience and genuine care for residents, with a focus on building personal connections. However, there have been concerns raised about management responsiveness and communication, particularly regarding the availability of supervisors when families have urgent needs.
Who They Serve
Jones-Harrison serves a diverse population of seniors, including those requiring independent living, assisted living, memory care, and rehabilitation. The facility aims to accommodate the varying needs of residents, ensuring that each individual receives the appropriate level of care.
Levels of Care
The community offers multiple levels of care, including independent living, assisted living, memory care, long-term care, and transitional rehabilitation. This variety allows families to find the right fit for their loved ones based on their specific health and personal needs.
Dining & Activities
Residents at Jones-Harrison enjoy a range of dining options, described as restaurant-style, along with engaging activities designed to promote physical, emotional, and spiritual well-being. The focus on meaningful activities helps residents feel at home and connected to the community.
What Families Say
Families have shared mixed experiences at Jones-Harrison. Many praise the caring staff and the quality of care provided, particularly in memory care settings. However, some families express frustration with management’s communication and responsiveness, noting challenges in reaching staff when needed. Reports of inadequate care and supervision in critical situations have also raised concerns among families about their loved ones’ safety and well-being.
Room for Improvement
While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding management’s communication and the responsiveness of the nursing staff. Some families have reported difficulties in reaching staff by phone and have experienced delays in care, highlighting the need for improved management oversight and staff availability.
Summary
Jones-Harrison Senior Living offers a range of care options in a supportive and beautiful environment. While many families commend the compassionate care and dedication of the staff, concerns about management communication and responsiveness have been raised. Families considering Jones-Harrison are encouraged to ask about care practices and management availability to ensure their loved ones receive the attention and support they need.
