Overview
A Helping Hand Senior Care Services, located in Minneapolis, Minnesota, is a local provider of assisted living and home health care. The facility emphasizes creating a homelike environment for its residents, allowing them to receive care and services from a dedicated team of professionals. The focus is on enhancing the quality of life for residents while ensuring their health and overall wellness.
Services & Support
A Helping Hand Senior Care Services offers a range of support tailored to the needs of its residents. The facility provides Housing with Services (HWS), enabling individuals to live in a supportive environment while receiving necessary care. The team is dedicated to ensuring that residents feel at home and are well cared for.
Care Approach & Staff
The staff at A Helping Hand Senior Care Services is described as welcoming and eager to assist residents with their needs. Many reviews highlight the positive interactions between staff and residents, noting the warm atmosphere and the staff’s commitment to providing quality care. However, there have been reports of issues with staff communication and attentiveness, which may affect the overall experience for some residents.
Who They Serve
This facility caters to adults aged 18 and older, focusing on general care for individuals who may require assistance with daily activities. The supportive environment is designed to accommodate a variety of needs, ensuring that residents receive personalized attention.
Payment Options
A Helping Hand Senior Care Services accepts various payment methods, including private pay, Elderly Waiver, CADI, and GRH. This flexibility can help families find suitable financial arrangements for their loved ones’ care.
What Families Say
Feedback from families varies significantly. Some express satisfaction with the accommodations and the supportive nature of the staff, highlighting the positive atmosphere and good food. Conversely, there are serious concerns raised by others regarding incidents of theft and inadequate staff communication. These mixed reviews suggest that while many appreciate the care provided, there are areas that require attention and improvement.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff communication and attentiveness. Reports of theft and inadequate responses to maintenance issues have also been noted, which could impact the overall experience for residents and their families.
Summary
A Helping Hand Senior Care Services in Minneapolis provides a homelike environment for assisted living, focusing on enhancing the quality of life for its residents. While many families appreciate the caring staff and supportive atmosphere, there are concerns regarding communication and safety that potential residents and their families should consider.
