Overview
Ecumen Seasons at Maplewood, located in Maplewood, Minnesota, is a senior living community that offers a range of services including Independent Living, Assisted Living, and Memory Care. This facility is part of Ecumen, a nonprofit organization with a long history in providing senior housing and services.
Services & Support
Ecumen Seasons at Maplewood provides various living options and supportive services designed for seniors, including memory care, hospice care, and respite care. The community emphasizes personalized care plans and activity programs aimed at enhancing the quality of life for its residents.
Care Approach & Staff
The staff at Ecumen Seasons at Maplewood has received mixed feedback from families. While some reviews highlight the kindness and relational approach of staff members, particularly in memory care, others express concerns about staffing levels and training. Families noted that many staff members are not adequately trained to handle the specific needs of residents with memory issues, leading to a perception of neglect.
Who They Serve
The facility caters to a diverse group of seniors, including those in need of memory care, assisted living, and independent living services. However, families have cautioned that those with significant care needs, especially in memory care, may not receive the level of attention required.
Levels of Care
Ecumen Seasons at Maplewood offers multiple levels of care, including Independent Living, Assisted Living, Memory Care, and Respite Care. However, reviews suggest that the quality of care, particularly in the memory care unit, may not meet the expectations of all families.
Dining & Activities
Residents have noted that there are various activities available, such as bingo and arts and crafts, which contribute to a vibrant community atmosphere. Dining options are also available, with some residents finding the food satisfactory while others have expressed dissatisfaction with the quality and variety.
Room for Improvement
Several reviews indicate significant room for improvement in staffing and care quality. Concerns have been raised about understaffing, particularly in memory care, where families reported that residents often had to wait extended periods for assistance. There are also serious allegations regarding inadequate supervision and care, leading to distressing incidents involving residents.
Summary
Ecumen Seasons at Maplewood presents a mixed picture for families considering care options for their loved ones. While some residents and families appreciate the community’s atmosphere and certain staff members, numerous reviews highlight critical issues with care quality, particularly in memory care. Families are encouraged to thoroughly assess their loved one’s needs and the facility’s capabilities before making a decision.
