Overview
Legacy Home Care, located in Golden Valley, Minnesota, is a private pay home care agency dedicated to providing compassionate and professional support to older adults and their families. With over 12 years of experience, Legacy serves 21 counties in the Twin Cities area, offering a wide range of home care options tailored to meet individual needs.
Services & Support
Legacy Home Care provides a comprehensive array of services, including nursing care, caregiver support, home therapy services, and social work assistance. Their flexible care options range from hourly visits to live-in and overnight services, ensuring that clients receive the level of support they need. The agency emphasizes personalized care, with 24/7 assistance available and in-person consultations to create customized care plans.
Care Approach & Staff
The staff at Legacy Home Care is frequently described as compassionate, professional, and supportive. Families have noted that caregivers are attentive and responsive, contributing to a positive care experience. The team is composed of seasoned home care specialists who are fully licensed, bonded, and insured, ensuring that clients receive high-quality care in a comfortable environment.
Who They Serve
Legacy Home Care primarily serves older adults, including those recovering from surgeries or managing chronic conditions. Families have shared positive experiences regarding the care provided to clients with varying needs, including those with dementia and those requiring assistance during end-of-life care.
What Families Say
Feedback from families indicates a mix of experiences with Legacy Home Care. Many express gratitude for the compassionate care and expertise of the staff, highlighting the agency’s responsiveness and commitment to meeting client needs. However, some families have reported issues with reliability, such as missed appointments and delays, which have impacted their overall satisfaction.
Room for Improvement
While many families appreciate the quality of care, there have been concerns regarding the reliability of service, with some instances of caregivers being late or not showing up at all. This has led to frustration for families relying on consistent support.
Summary
Legacy Home Care is a well-regarded agency in Golden Valley, MN, offering a range of home care services tailored to the needs of older adults. With a focus on compassionate care and a professional team, they strive to provide a supportive environment for clients and their families. However, potential clients may want to consider the mixed feedback regarding service reliability when evaluating their options.
