Overview
Home Health Care Inc, located in Golden Valley, Minnesota, has been providing home health care services since 1994. This family-owned agency offers a range of services including skilled nursing, physical therapy, and occupational therapy, catering to the needs of clients across the Twin Cities and surrounding areas. They are certified for Medicare and Medicaid services, aiming to deliver comprehensive and compassionate care.
Services & Support
Home Health Care Inc provides a variety of services designed to support clients in their homes. These include skilled nursing care, physical therapy, and occupational therapy. Clients have reported mixed experiences with these services; while some therapists and nurses have been praised for their professionalism and kindness, others have faced challenges with communication and follow-through. For instance, several reviews highlighted effective physical therapy sessions that helped clients regain mobility, while others noted a lack of consistency in service delivery.
Care Approach & Staff
The agency emphasizes a client-centered approach, focusing on the individual needs of each patient. Many families have expressed appreciation for the compassion and expertise of specific staff members, particularly in physical and occupational therapy. However, there have also been concerns regarding the responsiveness of the agency as a whole, with some families reporting difficulties in reaching staff and receiving timely care.
Who They Serve
Home Health Care Inc serves a diverse clientele, including elderly individuals and those recovering from surgery or illness. Reviews indicate that the agency provides support for clients with various health challenges, including those requiring hospice care and rehabilitation services after accidents or surgeries.
Service Area
The agency operates primarily in the Twin Cities metropolitan area and extends its services to Northern Metro and Southern Minnesota, ensuring access to home health care for a wide range of clients.
Scheduling & Availability
Families have reported mixed experiences regarding scheduling and availability of services. While some clients have successfully coordinated care, others have faced challenges with appointments and communication from the agency. Delays in follow-up visits and difficulties in reaching staff have been noted as areas needing improvement.
What Families Say
Feedback from families is varied. Many have praised specific therapists and nurses for their dedication and care, highlighting positive experiences with individual staff members. However, there are significant concerns regarding overall communication and service consistency, with some families expressing frustration over unreturned calls and unmet service expectations.
Room for Improvement
Several reviews indicate that communication and consistency in service delivery are areas where Home Health Care Inc could improve. Families have reported difficulties in reaching staff and receiving timely responses, which can be particularly challenging during critical times of care.
Summary
Home Health Care Inc in Golden Valley, Minnesota, offers a range of home health care services, including skilled nursing and therapy. While many clients appreciate the quality of care provided by individual staff members, challenges related to communication and service consistency have been noted. Families looking for home health care may find both strengths and areas needing attention within this agency.
