Overview
The Waterford, located in Brooklyn Park, Minnesota, offers a serene and park-like environment for seniors aged 55 and older. This community features newly renovated studio, one-, and two-bedroom apartments designed for active adults seeking a maintenance-free lifestyle. With a vibrant social calendar and a focus on community engagement, The Waterford aims to provide a fulfilling living experience for its residents.
Services & Support
The Waterford provides a range of services, including assisted living and memory care. Residents have access to a variety of activities and amenities that cater to their interests and needs. The staff is noted for being responsive and accommodating, ensuring that residents receive the necessary support. Family members have expressed appreciation for the staff’s attentiveness, particularly in managing medications and assisting residents with daily needs.
Care Approach & Staff
The staff at The Waterford is described as friendly and helpful, with many residents appreciating the care provided by nurses and aides. However, there have been mixed reviews regarding staffing levels, particularly in the memory care unit, where some families reported insufficient support for residents with dementia. While many families feel comfortable with the care their loved ones receive, others have raised concerns about response times and overall attentiveness.
Who They Serve
The Waterford primarily serves active adults aged 55 and older, offering various living options for those seeking independent and assisted living. The community is designed to accommodate seniors looking for a supportive environment that promotes engagement and social interaction.
Living Options & Amenities
Residents at The Waterford enjoy spacious living options with modern amenities. The community features beautifully maintained landscaping and a variety of shared spaces for social activities. Residents have access to a dining service that aims to cater to their preferences, with staff actively seeking feedback on meal options.
What Families Say
Family members have expressed a mix of satisfaction and concern regarding The Waterford. Many appreciate the beautiful surroundings and the supportive staff, noting that their loved ones enjoy participating in activities and socializing with neighbors. However, there are significant concerns about care quality, particularly for residents with higher care needs. Some families have reported negative experiences related to staff responsiveness and maintenance issues.
Room for Improvement
There are notable areas where The Waterford could enhance its services. Issues related to staffing levels, particularly in memory care, have been highlighted by families seeking better support for their loved ones. Additionally, some residents have reported delays in maintenance and repairs, which could impact the overall living experience.
Summary
The Waterford in Brooklyn Park, Minnesota, offers a vibrant community for seniors seeking independent and assisted living options. While many families appreciate the friendly staff and engaging activities, there are concerns regarding staffing levels and care quality, particularly for those requiring memory care. Prospective residents and their families may wish to consider these factors when evaluating The Waterford as a potential home.
