Overview
Right at Home, located in Bloomington, Minnesota, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, with a focus on creating custom care plans that meet the unique needs of each individual.
Services & Support
Right at Home offers a variety of services including companionship, hygiene support, respite care, and physical assistance. Their caregivers are trained to provide essential daily support, such as meal preparation, dressing, bathing, and engaging clients in activities to promote mental stimulation. The agency operates 24/7, ensuring care is available during holidays, weekends, evenings, and overnight.
Care Approach & Staff
The care team at Right at Home is noted for being compassionate and responsive. Families have expressed appreciation for the personal connection their caregivers establish with clients, often describing them as friends rather than just aides. The management, including the owner, actively participates in ensuring a good fit between caregivers and clients, which many families found reassuring.
Who They Serve
Right at Home serves seniors and adults with disabilities, including those with specific needs such as Alzheimer’s. Their caregivers are experienced in providing care for individuals with varying levels of dependency, adapting services as client needs change over time.
What Families Say
Many families have shared positive experiences with Right at Home, highlighting the quality of care and the dedication of the caregivers. One family noted that their mother developed a close bond with her caregiver, describing her as loving and attentive. Reviews frequently mention the team’s responsiveness and ability to create a supportive environment for both clients and their families.
Room for Improvement
While most reviews are overwhelmingly positive, there are a few mentions of concerns regarding customer service and the need for improved follow-through in some instances. A specific review indicated a negative experience during a routine process, suggesting that there may be areas for improvement in staff training and customer interaction.
Summary
Overall, Right at Home in Bloomington, Minnesota, is recognized for its compassionate care and dedicated team. Families appreciate the personalized approach to care, the flexibility in scheduling, and the strong relationships formed between caregivers and clients. Despite some isolated concerns, the majority of feedback reflects a high level of satisfaction with the services provided.
