Overview
Vivie – Baxter, located in Baxter, Minnesota, is dedicated to providing comprehensive home health care and hospice services. The agency aims to support individuals and families during various stages of health needs, from in-home rehabilitation to end-of-life care. Their mission is to ensure that clients receive the necessary assistance to live well at home.
Services & Support
Vivie Home Health Care offers a range of services designed to meet the diverse needs of their clients. These include skilled nursing care, daily medication management, in-home physical, occupational, and speech therapy, and support for managing chronic illnesses. The agency also provides comfort care for individuals in their final days, weeks, or months, emphasizing a compassionate approach to end-of-life support.
Care Approach & Staff
The staff at Vivie is frequently described as supportive, kind, and professional. Families have noted the staff’s ability to coordinate schedules effectively to meet client needs. While many clients appreciate the respectful and knowledgeable care provided, there have been concerns regarding staff consistency and the quality of certain services. For instance, some families reported issues with the physical therapy assessments, indicating that the therapist did not adequately engage with clients or their families.
Who They Serve
Vivie Home Health Care serves a broad range of clients, including those needing assistance with daily activities, rehabilitation after injuries or surgeries, and individuals requiring hospice care. The agency is committed to providing support tailored to the unique needs of each client and their families.
What Families Say
Families have expressed mixed experiences with Vivie – Baxter. Many appreciate the compassionate and helpful nature of the staff, noting that they feel comfortable and well-supported. However, some have raised concerns about staff changes and inconsistencies in care quality. Positive remarks highlight the professionalism of certain caregivers, while negative feedback points to specific challenges with therapy services and care coordination.
Room for Improvement
A recurring theme in reviews is the inconsistency in staffing and the quality of certain services, particularly related to physical therapy. Families noted that the agency did not always provide the staff they were promised, which led to frustration and dissatisfaction in some cases.
Summary
Vivie – Baxter offers a range of home health care and hospice services aimed at supporting clients in their homes. While the agency is praised for its compassionate staff and comprehensive offerings, there are areas for improvement, particularly regarding staff consistency and the quality of certain therapeutic services. Families seeking care for themselves or loved ones may find valuable support through Vivie, but should be aware of potential variability in service delivery.