Overview
Crestview, located in Wyoming, Michigan, offers services for individuals requiring specialized care, including hospice and memory care. The facility aims to provide a supportive environment for residents, although experiences shared by families indicate significant areas for improvement.
Services & Support
Crestview provides hospice care and memory care services designed to support individuals with various needs. However, feedback from families suggests that the level of care may not consistently meet expectations, particularly in terms of safety and responsiveness to residents’ needs.
Care Approach & Staff
While some families have noted that staff members, such as aids, are friendly and caring, there are serious concerns regarding the effectiveness of the care provided. Instances have been reported where residents were left unattended for extended periods, raising questions about the adequacy of support during critical times.
Who They Serve
Crestview serves individuals in need of memory care and hospice services. The facility is expected to accommodate the diverse needs of its residents, including those who may have language barriers or require specialized attention.
Room for Improvement
Several reviews highlight troubling experiences, including inadequate attention to hygiene and safety. Families have expressed frustration with the facility’s response to their concerns, indicating that issues raised were not adequately addressed. This has led to feelings of distress about the overall safety and well-being of residents.
Summary
Crestview in Wyoming, Michigan, provides hospice and memory care services, but feedback from families suggests significant challenges in care quality and responsiveness. While some staff members are praised for their kindness, there are serious concerns regarding safety and adequate support for residents. Families considering Crestview should weigh these experiences carefully.
