Overview
Ashford Court Senior Living, located in Westland, Michigan, is an award-winning senior apartment community that offers an affordable lifestyle with hotel-like amenities. Residents can enjoy chef-prepared meals, weekly housekeeping, and a variety of activities designed to promote engagement and well-being. The community is conveniently situated near shopping districts, hospitals, and entertainment venues, allowing residents to maintain an active lifestyle.
Services & Support
Ashford Court provides a range of services aimed at supporting residents’ needs. This includes assistance with daily activities such as medication reminders and personal care. The community also welcomes home care agencies, allowing residents to tailor their care according to individual preferences. Staff members are noted for their kindness and dedication, creating a friendly and supportive atmosphere.
Care Approach & Staff
The staff at Ashford Court is recognized for their compassionate approach to care. Many residents and families have expressed appreciation for the staff’s ability to foster a sense of community and connection among residents. However, there have been concerns regarding management stability and the impact of staff turnover on the quality of care and services offered.
Living Options & Amenities
Residents at Ashford Court can choose from various living options that cater to both assisted and independent living needs. The community features amenities designed to enhance the living experience, although some residents have reported issues with the building’s maintenance and plumbing. While the environment is described as warm and welcoming, there are concerns about safety and the management of resident behaviors.
Dining & Activities
Dining at Ashford Court includes chef-prepared meals, with many residents enjoying the food options available. However, some reviews highlight inconsistencies in meal quality and portion sizes. The community also offers a range of activities to keep residents engaged, although there have been reports of dwindling organized social events and challenges in transportation for residents to attend off-site appointments.
What Families Say
Families have shared mixed experiences regarding Ashford Court. Many commend the caring staff and the positive impact on residents’ happiness and social engagement. However, there are notable concerns about management practices, the adequacy of services, and the overall safety of residents within the community. Some families have expressed deep appreciation for the care provided, while others have voiced frustration over unresolved issues.
Room for Improvement
There are several areas identified for improvement at Ashford Court. Concerns about management consistency, maintenance issues within the building, and the need for better oversight of resident interactions have been raised. Families have noted that the quality of dining options and the availability of activities have diminished, suggesting a need for renewed focus on enhancing the resident experience.
Summary
Ashford Court Senior Living offers a supportive environment for seniors in Westland, Michigan, with a focus on community and care. While many residents and families appreciate the kindness of the staff and the overall living experience, challenges related to management changes and service quality have been highlighted. Families considering Ashford Court should weigh the positive aspects of the community against the areas needing attention.