Overview
Four Chaplains Nursing Care Center, located in Westland, Michigan, offers both short-term rehabilitation and long-term care services in a supportive environment. The facility is managed by NexCare WellBridge Senior Living and is designed to provide residents with a comfortable and caring atmosphere. Many families appreciate the cleanliness of the facility and the dedication of the staff, which contributes to a sense of home for residents.
Services & Support
The center provides a range of services including physical, occupational, and speech therapy available seven days a week. Residents also benefit from medication dispensing and management, along with social worker support to assist with care needs. The activities team is noted for organizing enjoyable events, which helps foster a sense of community among residents.
Care Approach & Staff
The staff at Four Chaplains Nursing Care Center are frequently described as kind, caring, and attentive. Many reviews highlight the professionalism and dedication of the nurses and caregivers, who are committed to ensuring residents are comfortable and well cared for. However, some feedback indicates inconsistencies in care, with a few families expressing concerns about the treatment of residents who are less mobile or unable to communicate their needs.
Living Options & Amenities
Residents at Four Chaplains enjoy modern amenities including Wi-Fi, flat-screen TVs, and salon services. The dining experience is emphasized as being restaurant-style, with a variety of food options that cater to different preferences. Many families note that the environment feels safe and welcoming, contributing to a positive living experience.
What Families Say
Feedback from families is mixed, with many praising the staff’s kindness and the quality of care provided. Some families have expressed gratitude for the support their loved ones received during rehabilitation, while others have raised concerns about communication and the responsiveness of the nursing staff. Overall, while many families recommend the facility, there are notable instances of dissatisfaction regarding care consistency.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication between staff and families. Some families reported difficulties in reaching nursing staff or receiving timely updates about their loved ones’ care. Additionally, there are concerns about the adequacy of care for residents who are less mobile, highlighting a need for increased attention in those cases.
Summary
Four Chaplains Nursing Care Center offers a blend of rehabilitation and long-term care services in a supportive environment. While many families appreciate the compassion and professionalism of the staff, there are areas that require attention, particularly in communication and care for non-mobile residents. Overall, the facility is seen as a place where many residents feel comfortable and cared for, making it a viable option for families seeking care for their loved ones.