Overview
Windemere Park of Warren, located in Warren, Michigan, is a senior living community that offers a variety of services including memory care, rehabilitation, and assisted living. The facility aims to provide a supportive environment for residents, though experiences reported by families vary significantly.
Services & Support
Windemere Park offers licensed memory care and dementia services, as well as physical and occupational rehabilitation. The community also provides therapeutic recreational services, which are designed to engage residents and promote their well-being. However, some families have expressed concerns regarding the adequacy of care and support, particularly during busy times when staff may be stretched thin.
Care Approach & Staff
The staff at Windemere Park includes nurses and aides who are tasked with providing care to residents. While some families have praised individual staff members for their compassion and dedication, there are numerous reports of understaffing and inadequate response times to resident needs. This has led to instances where residents did not receive timely assistance, raising concerns about the overall quality of care.
Living Options & Amenities
The facility features a range of amenities, including a game room, chapel, theatre, and a pool. However, reviews indicate that the building is aging, with reports of maintenance issues such as heating problems and outdated facilities. Families have noted that common areas can be uncomfortable due to lack of heating, particularly during colder months.
Dining & Activities
Dining options at Windemere Park have been criticized, with reports that the dining room has been closed for an extended period, leading to residents receiving meals in to-go containers. While the activity director has received positive feedback for engaging residents in activities, there are concerns about the overall quality and frequency of these offerings.
Room for Improvement
Several reviews highlight significant areas for improvement at Windemere Park, particularly regarding maintenance and staff responsiveness. Issues such as leaking roofs, uncomfortable bedding, and inadequate heating in common areas have been noted. Additionally, families have expressed concerns about the management of the facility and the need for better training for staff to ensure residents receive the care they need.
Summary
Windemere Park of Warren offers a range of services for seniors, but experiences reported by families suggest a mixed picture. While some staff members are praised for their dedication, issues with staffing levels, maintenance, and dining services have raised concerns about the quality of care. Families considering this community should weigh the positive aspects against the challenges reported by current and former residents.
