Overview
Lily Hospice, located in Troy, Michigan, provides compassionate end-of-life care for individuals with a life expectancy of six months or less. The focus of their services is on comfort rather than cure, ensuring that each patient receives tailored support that addresses their physical, emotional, social, and spiritual needs. The team at Lily Hospice is dedicated to getting to know the individual beyond their medical condition, aiming to keep them engaged and valued throughout their final journey.
Services & Support
Lily Hospice offers a range of services designed to support both patients and their families during a challenging time. Their offerings typically include physical care, counseling, medication management, and necessary equipment and supplies. They also provide respite care for families needing a break, ensuring that caregivers can rest while knowing their loved ones are in capable hands. The staff is described as compassionate and professional, often going above and beyond to meet the needs of both patients and families.
Care Approach & Staff
The care approach at Lily Hospice emphasizes a compassionate and personalized experience. Family members have noted the exceptional kindness and professionalism of the staff, including nurses and social workers who are always available to answer questions and provide support. Many families have expressed gratitude for the attentive care received, highlighting the importance of open communication and the emotional support offered during difficult moments. The team is recognized for their dedication to treating patients with respect and dignity.
Who They Serve
Lily Hospice serves individuals who are terminally ill and their families, focusing on providing comfort and support during the end-of-life process. The caregivers are trained to assist those with various needs, including memory care and other specialized support, ensuring that each patient’s unique situation is addressed with sensitivity and care.
What Families Say
Families consistently commend Lily Hospice for their compassionate care and outstanding support. Many reviews highlight the staff’s commitment to treating patients like family, with specific praise for the social workers who provide emotional support and guidance. Families have expressed deep appreciation for the timely responses and the gentle, respectful care given to their loved ones. While most feedback is overwhelmingly positive, there have been mentions of challenges with communication and care in some instances, indicating room for improvement in certain situations.
Summary
In summary, Lily Hospice is a Medicare-approved hospice provider in Troy, Michigan, dedicated to offering compassionate end-of-life care. Their team is committed to supporting both patients and families through a challenging time, focusing on comfort, dignity, and emotional well-being. The positive feedback from families reflects the high level of care and support provided, although there are areas noted for potential improvement. Overall, Lily Hospice aims to ensure that every individual’s final chapter is written with care and respect.
