Overview
Fusion Home Health Care Agency, located in Troy, Michigan, is a leading provider of home health care services in the Metro Detroit area. With over 15 years of experience, the agency specializes in delivering quality and compassionate care to individuals in the comfort of their homes. Their services include nursing care, physical therapy, and assistance with daily living activities.
Services & Support
Fusion Home Health Care Agency offers a range of services tailored to meet the unique needs of their clients. Their team of registered nurses and licensed practical nurses are skilled in planning, coordinating, and implementing individualized care plans. Physical therapists focus on restorative techniques to enhance coordination, balance, strength, and mobility. The agency also provides assistance with daily living tasks such as meal preparation, hygiene, and companionship, ensuring that care is both comprehensive and personalized.
Care Approach & Staff
The staff at Fusion Home Health Care Agency are frequently described as friendly, professional, and compassionate. Clients have noted the importance of effective communication, particularly in explaining treatment plans and addressing concerns. Physical therapists, such as one named AJ, have received commendations for their thoroughness and ability to reassure clients during recovery processes, especially after surgeries like hip and knee replacements.
Who They Serve
Fusion Home Health Care Agency serves a diverse clientele, including individuals recovering from surgery, those with chronic illnesses, and seniors needing assistance with daily activities. Their focus on individualized care plans ensures that each client receives the support they need based on their specific circumstances and health goals.
Service Area
The agency operates primarily in the Metro Detroit area, providing home health care services to residents in Troy, Michigan, and surrounding communities.
What Families Say
Families have shared a mix of experiences with Fusion Home Health Care Agency. Many have praised the agency for its attentive and caring staff, particularly in physical therapy settings. Clients have expressed satisfaction with the outcomes of their rehabilitation, especially following hip and knee surgeries. However, some families have reported concerns regarding the consistency of service, particularly with scheduling and the availability of staff. Instances of missed appointments and communication issues have been highlighted as areas for improvement.
Room for Improvement
While many clients have had positive experiences, there are noted concerns regarding the reliability of scheduling and the thoroughness of physical therapy sessions. Some families felt that the attention given during therapy could be improved, with requests for more focused and comprehensive sessions. Additionally, experiences with nursing care varied, with some clients expressing the need for more specialized knowledge in handling complex medical situations.
Summary
Fusion Home Health Care Agency offers a variety of home health services in Troy, Michigan, focusing on personalized care and support for individuals recovering from surgery or managing chronic conditions. While many families commend the agency for its compassionate staff and effective therapy, there are areas that could benefit from enhanced communication and consistency in service delivery. Overall, Fusion Home Health Care Agency remains a trusted option for families seeking home health care solutions.
