Overview
Park At Franklin, located in Southfield, Michigan, is a senior living community focused on providing independent senior living with additional care and support through third-party providers. The facility aims to create a comfortable and carefree lifestyle for its residents, offering a range of amenities and activities designed to promote engagement and enjoyment.
Services & Support
Residents at Park At Franklin benefit from a variety of services that enhance their quality of life. The community offers independent living arrangements, with options for additional care as needed. The activities department is noted for organizing a variety of events and outings, contributing to a vibrant community atmosphere.
Care Approach & Staff
Feedback on the staff at Park At Franklin is generally positive, with many residents appreciating the courteous and cheerful demeanor of the employees. Staff members are described as attentive and professional, with particular praise for their responsiveness to maintenance requests. However, there have been concerns regarding management’s handling of certain issues, including communication with families.
Who They Serve
Park At Franklin caters to seniors seeking independent living options while also providing support for those who may need additional care. The community is home to a diverse group of residents, including individuals who have lived there for several years, fostering a sense of camaraderie among them.
Living Options & Amenities
The community features clean and spacious apartments, which residents have described as feeling like home. Amenities include beautiful communal areas, a nail salon, and a variety of organized activities, such as outings and parties, which are highly valued by the residents.
Dining & Activities
Residents at Park At Franklin enjoy a range of activities designed to keep them engaged and active. Daily outings and events are organized by the activities team, contributing to a lively community spirit. Many residents appreciate the social opportunities this creates, enhancing their overall living experience.
Room for Improvement
While many residents express satisfaction with their living experience, there are notable concerns regarding management’s responsiveness to maintenance issues and communication with families. Some residents have reported issues with pests, such as bed bugs, and expressed disappointment in how the facility has addressed these concerns.
Summary
Park At Franklin offers a supportive environment for seniors in Southfield, Michigan, with a focus on independent living and community engagement. While many residents enjoy the activities and amenities provided, there are areas where management could improve in terms of communication and maintenance response. Families considering this community may find it beneficial to weigh both the positive aspects and the noted concerns.
