Overview
Amara Hospice Michigan, located in Southfield, Michigan, provides compassionate hospice care for patients in homes and facilities. The organization aims to support families during difficult times with a mission centered around grace, mercy, and kindness.
Services & Support
Amara Hospice offers a range of hospice services designed to cater to the needs of patients and their families. The care team includes nurses and caregivers who provide support in various settings, including assisted living facilities. Families have expressed appreciation for the level of communication and the professionalism demonstrated by the staff during challenging periods.
Care Approach & Staff
The hospice team at Amara is noted for their compassionate approach. Several families have highlighted the kindness and patience shown by staff members, particularly in managing the complexities of end-of-life care. However, there have been concerns raised regarding the empathy displayed by some staff, particularly in sensitive situations.
Who They Serve
Amara Hospice serves patients in need of end-of-life care, including those residing in assisted living facilities. They aim to provide support not just to the patients but also to their families, helping them navigate the emotional challenges that come with hospice care.
What Families Say
Feedback from families is mixed. Many have praised specific staff members for their exceptional care and support, particularly noting the positive experiences with nurses who treated their loved ones with dignity and respect. However, some families have reported negative experiences related to communication and empathy from the administrative staff, particularly in critical moments when family involvement is crucial.
Room for Improvement
There have been multiple reports indicating a lack of empathy and professionalism among certain staff members, particularly in communication with families during difficult times. This suggests a need for improved training and support for staff to ensure that all families feel respected and cared for during their loved ones’ end-of-life journeys.
Summary
Amara Hospice Michigan strives to provide compassionate hospice care in Southfield, Michigan, with a focus on supporting both patients and their families. While many families have had positive experiences with the care provided, there are important areas for improvement, particularly in communication and empathy from some staff members.
