Overview
Universal Home Health Care Inc, located in Southfield, Michigan, is a provider of home health care services that emphasizes compassionate and holistic care for individuals in need. The organization aims to serve the elderly, individuals with chronic illnesses, and those recently discharged from hospitals or rehabilitation facilities, offering an alternative to institutional care.
Services & Support
Universal Home Health Care provides a range of services designed to meet the diverse needs of its clients. These include nursing care, hospice services, and support for those requiring assistance at home. The organization is committed to delivering quality care and ensuring that patients receive the support they need in a comfortable environment.
Care Approach & Staff
The care approach at Universal Home Health Care is characterized by compassion and professionalism. Many families have noted the integrity and dedication of the staff, particularly highlighting the Director’s efforts in providing resourceful options for clients. Staff members are described as friendly and accommodating, making it easier for families to adjust schedules and address concerns.
Who They Serve
Universal Home Health Care primarily serves elderly individuals, those with chronic illnesses, and patients transitioning from hospital settings to home care. The organization focuses on providing personalized care to meet the specific needs of each client, ensuring that they receive the attention and support necessary for their well-being.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones have received, others have reported issues with reliability and communication. Positive reviews often mention the professionalism and dedication of staff members, particularly the Director, who is recognized for her commitment to quality care. Conversely, some families have expressed disappointment regarding scheduling and staff availability, indicating a need for improvement in these areas.
Room for Improvement
Several reviews indicate concerns regarding reliability and communication. Some families reported instances where caregivers did not show up or were late, leading to frustration and a lack of consistent support. Addressing these issues may enhance the overall experience for clients and their families.
Summary
Universal Home Health Care Inc in Southfield, Michigan, offers a range of home health care services with a focus on compassionate and quality care. While many families appreciate the dedication of the staff, there are noted areas for improvement in terms of reliability and communication. Overall, the organization strives to provide essential support for those in need of home health services.
