Overview
Saginaw Senior Care & Rehab Center, located in Saginaw, Michigan, is a facility that offers both short-term rehabilitation and long-term care services. Managed by NexCare WellBridge Senior Living, the center is dedicated to providing a supportive environment for its residents, including veterans.
Services & Support
The center provides a variety of services, including physical, occupational, and speech therapy available seven days a week. In addition to rehabilitation services, Saginaw Senior Care offers medication dispensing and management as part of its long-term care options. The facility is noted for its clean environment and a range of activities designed to engage residents.
Care Approach & Staff
Feedback regarding the staff at Saginaw Senior Care is mixed. Some reviews highlight a dedicated and compassionate team, with residents expressing satisfaction with the care received. However, there are also reports of staffing issues and instances of unprofessional behavior from some staff members, which have raised concerns among families.
Living Options & Amenities
Residents at Saginaw Senior Care enjoy modern amenities, including Wi-Fi, flat-screen TVs, and salon services. The facility features restaurant-style dining, which has received positive remarks from some residents. The living spaces are described as comfortable, with private rooms that include features like loveseats and fireplaces.
What Families Say
Families have shared varied experiences at Saginaw Senior Care. While some express appreciation for the cleanliness of the facility and the attentiveness of the staff, others have reported serious concerns regarding care quality and responsiveness, particularly in stressful situations. Several families have indicated a need for improved communication and customer service.
Room for Improvement
There are notable concerns regarding staffing levels and the quality of care in certain situations. Families have reported experiences of neglect and unprofessional conduct, suggesting that management may need to address these issues to enhance overall resident care and family satisfaction.
Summary
Saginaw Senior Care & Rehab Center offers a range of rehabilitation and long-term care services in a modern setting. While many families appreciate the amenities and some aspects of care, there are significant concerns regarding staffing and care quality that potential residents and their families should consider when evaluating this facility.
