Overview
Great Lakes Rehab Center, located in Saginaw, Michigan, is a facility that offers both short-term and long-term nursing home care. As the newest facility in the area, it specializes in skilled nursing, rehabilitation, and memory care. Despite its modern appearance, the center has received mixed reviews from families regarding the quality of care provided.
Services & Support
The center provides a range of services, including skilled nursing and rehabilitation, which are supported by physical therapy and social worker assistance. However, experiences vary significantly among residents and their families. Some reviews highlight that the nursing and therapy staff were attentive and responsive to individual needs, while others report serious concerns about the level of care and communication.
Care Approach & Staff
While some families commend the staff for being friendly and caring, others have expressed dissatisfaction with the responsiveness and professionalism of the nursing staff. Instances of inadequate care, such as delayed assistance and lack of personal hygiene, have been noted. This inconsistency in staff performance can lead to frustration for families trying to advocate for their loved ones.
Who They Serve
Great Lakes Rehab Center accommodates residents requiring various levels of care, including those needing rehabilitation after hospital stays and individuals with memory care needs. However, experiences differ widely, with some families feeling their loved ones received excellent care, while others reported neglect and poor treatment.
Room for Improvement
Several reviews indicate that improvements are necessary in staff responsiveness, communication, and overall care quality. Families have raised concerns about long wait times for assistance, inadequate food options, and a lack of individualized care plans.
Summary
In summary, Great Lakes Rehab Center in Saginaw, Michigan, presents a modern facility with a range of services including skilled nursing and rehabilitation. However, the feedback from families suggests a significant disparity in care quality, with some praising the staff and others expressing serious concerns about neglect and inadequate support. Families considering this facility should weigh these mixed reviews carefully.
