Overview
A&D Home Care & Hospice, located in Saginaw, Michigan, has been providing home health services since 1985. The organization focuses on assisting clients and their families in achieving the highest level of independence within the comfort of their homes. A&D emphasizes quality care delivered in a cost-efficient manner by compassionate staff, including a registered nurse available on-call 24/7.
Services & Support
A&D Home Care & Hospice offers a range of services, including Medicare services, MI Choice Waiver, private duty care, and hospice care. These services are designed for individuals who require assistance at home, allowing them to maintain their independence while receiving necessary support. The hospice program is particularly focused on providing a multidisciplinary approach for terminally ill patients and their families, emphasizing quality of life.
Care Approach & Staff
The care approach at A&D is centered around patient-centric healthcare management. The staff, which includes registered nurses and social workers, aims to coordinate and manage care effectively. Families have noted the importance of experienced staff members who are attentive to the needs of patients, especially in complex situations involving chronic conditions.
Who They Serve
A&D Home Care & Hospice serves a diverse clientele, including elderly individuals requiring home health care and support for chronic conditions. The organization also assists patients transitioning from nursing homes back to their homes, which reflects their commitment to providing care in the most suitable environment for each individual.
What Families Say
Feedback from families has been mixed. Some families have praised the organization for its compassionate care and the expertise of staff members, particularly in managing complex health situations. However, there have been concerns about communication and responsiveness, with some families reporting difficulties in scheduling appointments and receiving timely follow-up. Additionally, there have been troubling accounts regarding the screening of employees, with reports of misconduct leading to theft.
Room for Improvement
Several families have expressed dissatisfaction with the communication and scheduling processes at A&D Home Care & Hospice. Issues such as lack of follow-up calls and unfulfilled promises regarding staffing have been highlighted. Addressing these concerns could enhance the overall experience for families seeking care.
Summary
A&D Home Care & Hospice in Saginaw, Michigan, offers a range of home health services aimed at supporting the independence of clients. While the organization has received positive feedback for its compassionate staff and quality care, there are notable concerns regarding communication and employee screening. Families considering A&D Home Care & Hospice may want to weigh these factors in their decision-making process.
