Overview
Medilodge of Okemos, located in Okemos, Michigan, is a facility that provides skilled nursing care and rehabilitation services. The center aims to create a supportive environment for both residents and staff, focusing on individual needs and comfort. However, reviews indicate a mix of experiences, particularly concerning staff availability and management practices.
Services & Support
Medilodge of Okemos offers a range of services including skilled nursing care and rehabilitation. The facility is designed to support both short-term rehabilitation and long-term care needs. While some residents have reported positive experiences with therapy and care, others have raised concerns about the adequacy of staff during peak times, affecting the level of support available to patients.
Care Approach & Staff
The care approach at Medilodge emphasizes individual needs, with staff trained to provide attentive support. Many reviews highlight the kindness and professionalism of the nursing staff and therapists, who are noted for their thoroughness and helpfulness. However, there are significant concerns regarding management’s ability to ensure adequate staffing levels, particularly during busy periods, which has led to negative experiences for some residents.
Who They Serve
Medilodge of Okemos serves a variety of patients, including those requiring rehabilitation after surgery and individuals needing long-term skilled nursing care. The facility aims to cater to diverse healthcare needs, but feedback suggests that not all patients receive the level of care expected, particularly during staffing shortages.
Living Options & Amenities
The facility is noted for its clean and well-maintained environment, contributing to a positive living experience for residents. Some reviews commend the building’s modern design and cleanliness, while others have pointed out issues with odors in certain areas. The amenities offered include engaging activities designed to enhance the residents’ quality of life.
Dining & Activities
While residents have access to various activities, some reviews indicate that the quality of food could be improved. Although dining experiences vary, the overall sentiment is that enhancing meal options would further benefit residents’ satisfaction.
What Families Say
Reviews reflect a wide range of experiences at Medilodge of Okemos. Some families appreciate the attentive care and positive rehabilitation experiences, while others express deep disappointment over staffing issues and management’s response to care needs. The sentiment is mixed, with some families recommending the facility based on positive interactions, while others strongly advise against it due to serious concerns about patient care and safety.
Room for Improvement
Multiple reviews highlight significant concerns regarding staff availability and management practices. Instances of delayed responses to patient needs, particularly during critical times, have been noted. This has led to calls for improved management and staffing strategies to ensure that all patients receive the necessary care without undue delays.
Summary
Medilodge of Okemos offers skilled nursing and rehabilitation services in a clean, modern environment. While many residents and families have had positive experiences with staff and care, significant concerns about staffing levels and management effectiveness persist. Families considering this facility should weigh both the positive and negative feedback to make an informed decision.
