Overview
West Woods of Niles, located in Niles, Michigan, is a skilled nursing facility that provides both short-term rehabilitation and long-term care services. The facility is conveniently situated on the state line of Michigan and Indiana, making it accessible for families seeking care for their loved ones. West Woods offers a range of services, including hospice, memory care, and skilled nursing, all designed to meet the diverse needs of its residents.
Services & Support
West Woods of Niles offers a variety of services aimed at supporting residents through their recovery and care needs. These include physical therapy for individuals recovering from surgery or injury, as well as memory care and hospice services for those requiring more complex care. Residents also benefit from dental and audiology services, ensuring comprehensive support.
Care Approach & Staff
The staff at West Woods of Niles have been noted for their kindness and compassion towards residents. Many reviews highlight the attentive nature of the caregivers, who work to provide personalized care tailored to individual needs. The activities team is particularly commended for their efforts in organizing meaningful activities that foster community and engagement among residents.
Who They Serve
West Woods serves a diverse population, including individuals in need of long-term care, rehabilitation, and hospice services. Families have expressed appreciation for the care provided to their loved ones, with many noting the warm and welcoming atmosphere that makes residents feel at home.
Living Options & Amenities
The facility features spacious private and semi-private rooms, along with beautifully landscaped grounds and courtyards. Residents can enjoy cable TV and Wi-Fi, enhancing their comfort and connectivity. The environment is designed to be home-like, promoting a sense of belonging and safety for all residents.
Dining & Activities
Dining is an important aspect of life at West Woods, with a culinary health program focused on residents’ preferences and enjoyment. The facility offers a variety of activities, from special outings to on-site events, ensuring that residents have opportunities for socialization and engagement throughout the day.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at West Woods. Many reviews highlight the supportive and attentive nature of the staff, with specific mentions of how the facility feels like a family-oriented environment. There are also numerous accounts of residents thriving in their care, with some expressing a desire to remain in the facility due to the sense of community and support they have found.
Room for Improvement
While many reviews are positive, there are some concerns noted regarding the responsiveness of staff during critical situations. Instances of delayed assistance and food service issues have been mentioned, indicating areas where the facility could enhance its operations to better serve residents.
Summary
West Woods of Niles combines skilled nursing and rehabilitation services in a supportive and community-focused environment. With a dedicated staff, a range of care options, and a commitment to creating a home-like atmosphere, the facility aims to provide quality care for its residents and peace of mind for their families.