Overview
Norlite Nursing Center, located in Marquette, Michigan, is a family-owned skilled nursing and rehabilitation center that has been serving the community since 1972. With 99 beds, it is conveniently situated just a five-minute drive from UPHS-Marquette, allowing for seamless communication and care coordination with local medical teams.
Services & Support
Norlite offers skilled nursing and rehabilitation services, focusing on personalized care tailored to the individual needs of each resident. The center emphasizes a person-centered approach, aiming to assist residents in maintaining their highest level of health and functioning while living life to the fullest.
Care Approach & Staff
The staff at Norlite Nursing Center have been described as courteous, kind, and professional. Many reviews highlight their dedication to providing exceptional care, with residents treated with dignity and respect. Families have expressed gratitude for the staff’s support, especially during challenging times, noting their commitment to making residents feel comfortable and valued.
Living Options & Amenities
Norlite provides a vibrant environment with a lively schedule of activities, offering 18 to 22 unique options daily. Popular activities include Coffee & Exercise sessions, Daily Happy Hour, and Bingo night, ensuring that residents have plenty of opportunities for engagement and socialization.
What Families Say
Feedback from families is mixed, with many expressing deep appreciation for the care their loved ones received. One family member noted feeling secure leaving their mother in the staff’s care, highlighting the love and attention provided. However, some concerns were raised about communication and access to information, particularly regarding updates on residents’ health for family members.
Room for Improvement
While many reviews praise the quality of care, some families have expressed concerns regarding communication policies, particularly in how health updates are shared with family members. This has led to feelings of unease for those unable to get information directly.
Summary
Norlite Nursing Center stands out for its commitment to providing compassionate care and a range of engaging activities for residents. While there are areas for improvement in communication with families, the overall dedication of the staff to the well-being of residents is a notable strength of the facility.