Overview
StoryPoint Livonia, located in Livonia, Michigan, is a senior living community that offers assisted living and memory care services. The facility emphasizes creating a supportive environment where residents can thrive and enjoy their daily lives. They aim to ensure that every moment is meaningful for their community members.
Services & Support
StoryPoint Livonia provides a range of services tailored to meet the needs of their residents, including assistance with daily living activities and specialized memory care. The staff is dedicated to ensuring that residents receive the care and support they require, with an emphasis on building personal relationships and understanding individual needs.
Care Approach & Staff
The care approach at StoryPoint Livonia centers around treating each resident with respect and dignity. Staff members, including caregivers and administrative personnel, are noted for their genuine responsiveness and attentiveness. Reviews highlight the importance of staff relationships, with some families expressing gratitude for the compassionate care provided during challenging times.
Who They Serve
StoryPoint Livonia serves seniors who require assistance with daily activities, as well as those needing specialized memory care. The community is designed to accommodate various needs, ensuring that each resident receives the appropriate level of care and support.
Levels of Care
The facility offers both assisted living and memory care options. Assisted living is geared toward seniors who need help with daily tasks, while the memory care unit is specifically designed for residents with dementia or other cognitive impairments. Families have expressed concerns about the quality of care in the memory care unit, indicating that experiences may vary.
Living Options & Amenities
Residents at StoryPoint Livonia enjoy a bright and pleasant living environment. The facility features well-sized rooms and a variety of communal spaces. Activities are thoughtfully planned to engage residents, with opportunities for socialization and participation in events.
Dining & Activities
The dining experience at StoryPoint Livonia is well-regarded, with some residents expressing satisfaction with the food provided. Activities are designed to be engaging and enjoyable, contributing positively to the overall resident experience.
What Families Say
Feedback from families varies significantly. While some express appreciation for the kindness and attentiveness of the staff, others have raised concerns about cleanliness and care quality in specific areas, particularly regarding memory care. Families have noted instances of inadequate personal care, such as neglect in grooming and hygiene.
Room for Improvement
Several reviews indicate areas for improvement, particularly concerning the consistency of care in the memory care unit and the overall cleanliness of the facility. Families have reported issues such as unaddressed hygiene needs and insufficient attention to personal care tasks.
Summary
StoryPoint Livonia offers a supportive environment for seniors needing assisted living and memory care. While many families appreciate the caring staff and engaging activities, there are notable concerns regarding the quality of care in some areas. Families considering this facility may want to weigh both positive experiences and reported challenges to make an informed decision.
