Overview
Simply A Loving Touch Home Care Services, LLC, located in Grand Rapids, Michigan, provides home health care services aimed at supporting individuals in their daily lives. The agency is known for its compassionate approach and dedication to meeting the needs of clients.
Services & Support
The services offered by Simply A Loving Touch Home Care Services focus on assisting clients with various daily living activities. This includes support for elderly individuals, particularly those with mobility challenges or cognitive impairments, such as dementia. Families have reported that the staff is caring and attentive, enhancing the quality of life for their loved ones.
Care Approach & Staff
The staff at Simply A Loving Touch Home Care Services is described as friendly and knowledgeable. Many families appreciate the personal touch that the caregivers provide, noting that they take the time to build relationships with clients. However, some reviews indicate concerns about communication and reliability, with instances of missed appointments and unresponsiveness reported by certain families.
Who They Serve
Simply A Loving Touch Home Care Services primarily serves elderly clients, including those who are wheelchair-bound or have cognitive challenges. Families have expressed gratitude for the support provided, which has been particularly beneficial for those managing the complexities of caregiving.
Room for Improvement
Some families have reported significant issues with communication and service reliability. Concerns include missed appointments and a lack of timely responses to inquiries. Additionally, there have been complaints regarding billing practices, including overcharges and difficulties in obtaining refunds.
Summary
Simply A Loving Touch Home Care Services, LLC offers compassionate care aimed at improving the lives of elderly clients in Grand Rapids, Michigan. While many families appreciate the dedication and skill of the staff, there are notable concerns regarding communication and service consistency that potential clients may wish to consider.
