Overview
Care Cardinal Alger Heights, located in Grand Rapids, Michigan, provides affordable assisted living services for seniors in a home-like setting. The facility is designed to foster a family-like atmosphere, where staff and residents interact closely. Care Cardinal Alger Heights offers a range of services, including Alzheimer’s and dementia care, long-term care, respite care, and independent living.
Services & Support
The facility emphasizes a supportive environment where residents receive assistance with daily living tasks. Staff members are available 24/7 to help with medication management, hygiene, and mobility needs. The memory care program is tailored for residents with dementia and cognitive decline, providing a calm and nurturing atmosphere.
Care Approach & Staff
Families appreciate the compassionate and dedicated team at Care Cardinal Alger Heights. Reviewers note that the staff is attentive and takes the time to understand residents’ individual needs and preferences. Many families feel reassured by the staff’s approach to memory care, highlighting their patience and understanding when working with residents who have challenging behaviors.
Who They Serve
Care Cardinal Alger Heights primarily serves seniors who require assistance with daily activities, as well as those needing specialized memory care. The facility accommodates a small number of residents, allowing for personalized care in a community-focused environment.
Dining & Activities
Residents at Care Cardinal Alger Heights enjoy home-cooked meals prepared by a talented kitchen staff. The dining experience is designed to be engaging, with residents able to see and smell their food being prepared. Additionally, the facility promotes a sense of community through various activities that encourage social interaction among residents.
What Families Say
Families have expressed gratitude for the care their loved ones receive at Care Cardinal Alger Heights. Many reviews highlight the clean and friendly environment, as well as the positive changes made under new management. However, there are some concerns regarding the consistency of care, particularly in the memory care unit, where a few families reported issues with staff responsiveness and care quality.
Room for Improvement
While many families have had positive experiences, there are reports of inconsistency in care, particularly related to the management of residents’ health needs. Some families have raised concerns about staff training and responsiveness, especially in the context of memory care. This feedback suggests an area for potential improvement.
Summary
Care Cardinal Alger Heights provides a supportive and home-like environment for seniors in Grand Rapids, Michigan. With a focus on personalized care, particularly for those with memory challenges, the facility aims to enhance the quality of life for its residents. While many families commend the compassionate staff and community atmosphere, there is room for improvement in ensuring consistent care across all levels of service.
