Overview
DediCare Solutions, LLC., located in Flint Township, Michigan, is a locally owned and operated provider of private duty in-home care services. The company is dedicated to delivering 24/7 care tailored to meet the unique needs of each client. They offer a range of services, including personal care, meal preparation, light housekeeping, medication management, and more. DediCare Solutions emphasizes customer service and aims to exceed expectations for both clients and their families.
Services & Support
DediCare Solutions provides a comprehensive array of services designed to support clients in their homes. Their offerings include personal care assistance, meal preparation, light housekeeping, medication preparation and management, catastrophic care management, medical staffing, and transportation services. The team consists of various professionals, including companion sitters, home health aides, certified nursing assistants, licensed practical nurses, and registered nurses. A free in-home nursing assessment is offered to help determine the best care plan for prospective clients.
Care Approach & Staff
The staff at DediCare Solutions is described as professional and caring, with a commitment to listening to the needs of clients and their families. Reviewers have noted that the company prioritizes patient care and strives to create a welcoming environment. The team is dedicated to ensuring that the care provided aligns with the specific needs of each client, which is a significant aspect of their service philosophy.
What Families Say
Feedback from families highlights a mix of experiences with DediCare Solutions. Many reviewers commend the staff for their helpfulness and support, particularly during the process of setting up care. Clients have expressed appreciation for the responsiveness of the team and their willingness to go above and beyond. However, some reviews reflect concerns about the company’s management and communication style, with a few clients expressing dissatisfaction with the treatment received. Overall, while many families report positive experiences, there are notable criticisms regarding certain aspects of the company’s operations.
Room for Improvement
Some families have raised concerns about the management style at DediCare Solutions, specifically mentioning issues with communication and professionalism. A few reviewers have indicated that they felt disrespected or undervalued in their interactions with the company’s leadership. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
DediCare Solutions, LLC. in Flint Township, Michigan, offers a range of in-home care services aimed at meeting the diverse needs of clients. With a focus on personalized care and customer service, the company has received positive feedback for its dedicated staff. However, some families have noted areas for improvement, particularly regarding management and communication. Overall, DediCare Solutions strives to provide a supportive and caring environment for clients and their families.
