Overview
Westwood Nursing Center, located in Detroit, Michigan, is a long-term and short-term skilled nursing facility that offers on-site hemodialysis. The center aims to provide professional care and amenities to support residents and their families in navigating healthcare needs.
Services & Support
Westwood Nursing Center offers a range of services, including 24-hour nursing care provided by licensed staff consisting of LPNs, RNs, and CNAs. The facility also provides physical, occupational, and speech therapies to assist with rehabilitation needs. Additionally, the dietary staff prepares three meals daily, along with bedtime snacks, and offers a fine dining experience for those seeking a restaurant-like atmosphere.
Living Options & Amenities
The center features 125 beds with options for private and semi-private rooms. Amenities include a laundry department that keeps resident clothing clean and fresh, with personal laundry services available upon request. However, some reviews indicate concerns about cleanliness and maintenance, with reports of missing tiles and unkempt conditions.
What Families Say
Feedback from families has been overwhelmingly negative, with multiple reviewers expressing serious concerns about the care provided at Westwood Nursing Center. Comments highlight issues such as staff shortages, poor management, and a lack of responsiveness from social workers. Some families report feeling that their loved ones are unsafe, with allegations of bullying and inadequate support. Positive remarks about individual staff members, such as the concierge, have been noted, but these are overshadowed by the overall dissatisfaction with the facility.
Room for Improvement
Many reviews indicate significant areas for improvement, particularly regarding staff management and the overall environment of the facility. Families have reported issues with cleanliness, responsiveness, and the general treatment of residents, suggesting that these concerns need urgent attention.
Summary
In summary, Westwood Nursing Center in Detroit, Michigan, aims to provide skilled nursing care and rehabilitation services. However, the facility faces serious criticism from families regarding safety, cleanliness, and staff management. Prospective residents and their families may want to consider these factors when evaluating their options.
