Overview
Omni Continuing Care, located in Detroit, Michigan, provides high-quality long-term care and short-term sub-acute rehabilitative services within a modern community. With a capacity of 116 beds, the facility aims to create a comfortable and welcoming environment for residents, offering personalized care from a compassionate staff.
Services & Support
Omni Continuing Care offers a wide range of services, including nursing care, rehabilitation, case management, and social work. The facility also provides on-site hemodialysis, pharmacy, laboratory, and radiology services. Families can expect a focus on both physical and emotional well-being, with staff available to assist with discharge planning and ongoing care needs.
Care Approach & Staff
The care approach at Omni emphasizes a personal touch, with a commitment to providing attentive and professional care. Many reviews highlight the dedication of certain staff members, such as nurses who take the time to explain treatments and medication. However, experiences with staff can vary, with some reports indicating that not all aides exhibit the same level of care or professionalism.
Who They Serve
Omni Continuing Care primarily serves individuals requiring long-term care and those in need of rehabilitation following hospitalization. The facility aims to accommodate patients with varying needs, ensuring they receive appropriate care and support.
Living Options & Amenities
The facility boasts a clean and well-kept environment, with amenities designed to promote comfort and community. There are private lounges available for family gatherings, and the facility offers religious and non-denominational services. Many reviews note the pleasant atmosphere and cleanliness of the facility, contributing to a sense of safety and comfort for residents and their families.
Dining & Activities
Residents at Omni Continuing Care can expect nutritious meals, with some reviews praising the quality of food provided. However, there are also reports of inconsistencies in meal service, with some residents experiencing delays or inaccuracies in their food orders. The facility aims to create a positive dining experience, complemented by various activities to engage residents.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, noting the supportive staff and clean environment. However, there are significant concerns regarding staff responsiveness, with some families reporting neglect and unprofessional behavior from certain team members. While some families feel confident in the care provided, others have raised serious concerns about the treatment and well-being of their loved ones.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding staff responsiveness and communication. Instances of neglect, such as unaddressed call lights and meal service issues, have been reported. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Omni Continuing Care in Detroit, Michigan, offers a range of services aimed at providing quality long-term care and rehabilitation. While many families appreciate the dedication of certain staff members and the facility’s cleanliness, there are notable concerns regarding staff responsiveness and communication. Families considering this facility should weigh the positive experiences alongside the feedback regarding areas for improvement.
