Overview
OakPointe Senior Care & Rehab Center, located in Detroit, Michigan, is a managed community offering both short-term rehabilitation and long-term care services. The facility is noted for its cleanliness and the caring demeanor of its staff, which is a crucial aspect for families seeking a supportive environment for their loved ones.
Services & Support
OakPointe provides a range of services including physical, occupational, and speech therapy available seven days a week. The facility also offers on-site dialysis, medication dispensing and management, and a variety of engaging activities for residents. The dining experience is designed to be enjoyable, with restaurant-style dining available.
Care Approach & Staff
The staff at OakPointe is described as friendly and caring, with many reviewers highlighting their dedication and compassion. Families have expressed satisfaction with the level of communication from staff, noting that they receive regular updates about their loved ones. However, there are also concerns regarding the responsiveness of the nursing staff in critical situations, with some families reporting delays in necessary medical evaluations.
Who They Serve
OakPointe serves a diverse population, including those in need of memory care, rehabilitation, and long-term care. The facility aims to create a homelike atmosphere where residents feel valued and cared for, fostering a sense of community.
Living Options & Amenities
Residents at OakPointe enjoy modern amenities such as Wi-Fi, flat-screen TVs, and a salon/barbershop. The facility is designed to provide a comfortable living experience, with a focus on creating a welcoming environment for all residents.
Dining & Activities
The dining experience at OakPointe aims to provide enjoyable meals, although some reviews indicate that food quality could be improved. The facility offers various activities to engage residents, contributing to a vibrant community atmosphere.
Room for Improvement
While many families appreciate the care provided at OakPointe, there are significant concerns regarding the responsiveness of the medical staff in urgent situations. Some reviews mention instances of delayed medical attention, which have led to serious health complications for residents. Additionally, there are reports of staff members being less than courteous at times, which could impact the overall experience for residents and their families.
Summary
OakPointe Senior Care & Rehab Center offers a blend of rehabilitation and long-term care services in a clean and supportive environment. While many families report positive experiences with the staff and activities, concerns regarding medical responsiveness and staff demeanor suggest that prospective residents and their families should thoroughly evaluate their options.
