Overview
Alpha Manor Nursing Home, located in Detroit, Michigan, is a facility that has received mixed feedback from families regarding the care provided to residents. While some families express satisfaction with the staff and the overall environment, others have reported serious concerns about the quality of care and treatment.
What Families Say
Reviews highlight a divide in experiences at Alpha Manor. Some families commend the staff for their friendliness and attentiveness, noting that residents appear well cared for and happy. However, contrasting experiences have been reported, with one family expressing deep dissatisfaction after their loved one experienced a fall and subsequent decline in health. They described a lack of timely medication and feeding, as well as issues with cleanliness in the facility. Furthermore, there were alarming claims regarding the loss of personal belongings and unprofessional behavior among staff members.
Room for Improvement
The reviews indicate significant areas for improvement at Alpha Manor. Concerns about staff professionalism and communication have been raised, with reports of staff conflicts in public areas and inadequate care practices. Additionally, the handling of residents’ personal belongings has been criticized, suggesting a need for better management and accountability.
Summary
In summary, Alpha Manor Nursing Home presents a complex picture. While some families have had positive experiences with the care and attention their loved ones received, serious concerns regarding staff conduct and facility management have been voiced. Families considering Alpha Manor may want to weigh these mixed reviews carefully.
