Overview
Addus HomeCare, located in Detroit, Michigan, has been a prominent provider of personal home care and support services for over 40 years. The company is dedicated to delivering high-quality, cost-effective care that enables individuals to remain in their homes comfortably and confidently. Their approach emphasizes understanding and addressing the unique needs of each client.
Services & Support
Addus HomeCare offers a range of in-home supportive services, including assistance with activities of daily living, in-home medical and skilled healthcare services, and comfort care for both patients and their families. The company prides itself on the quality of care provided by its caregivers, who are described as engaged and compassionate, focusing on building meaningful relationships with those they serve.
Care Approach & Staff
The staff at Addus HomeCare is frequently noted for their professionalism and kindness. Many families have expressed appreciation for the respectful and supportive environment fostered by the team. Training sessions are also positively highlighted, with staff members described as helpful and effective in their communication. However, some reviews indicate concerns regarding the supervisory structure, specifically mentioning that the qualifications of certain supervisory staff may not align with expectations.
What Families Say
Feedback from families varies, with some expressing strong satisfaction with the care received, noting the sincerity and honesty of the company. Many reviewers commend the communication skills of the staff and their overall professionalism. Positive experiences during the orientation process were also reported, with specific staff members recognized for their supportive roles. Conversely, there are critical reviews highlighting dissatisfaction with the company’s internal processes and hiring practices, indicating that some applicants found the interview process lacking.
Room for Improvement
There are concerns raised about the company’s internal management and supervision. Some reviewers indicated that the experience and qualifications of supervisory staff might not meet the necessary standards, which could impact the overall quality of care and support provided.
Summary
In summary, Addus HomeCare in Detroit, Michigan, offers a variety of in-home care services aimed at helping individuals maintain their independence. While many families have reported positive experiences with the staff’s professionalism and care, there are notable concerns regarding the company’s supervisory structure and hiring processes. Families considering Addus HomeCare may want to weigh these aspects carefully.
