Overview
Right at Home, located in Dearborn, Michigan, provides trusted in-home care for seniors and adults with disabilities. Their services include companionship, hygiene support, respite care, and physical assistance, all designed to help loved ones live independently at home. The agency emphasizes creating custom care plans in collaboration with families to ensure the best possible care for each unique situation.
Services & Support
Right at Home offers a range of services aimed at supporting seniors and individuals with disabilities. Their highly trained caregivers provide companionship, assistance with daily hygiene, and respite care, which can be crucial for family members needing a break. They also offer physical assistance, ensuring clients can maintain their independence. Services are available 24/7, including during holidays and weekends, which allows families to access care whenever they need it.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate and understanding. Families have noted the professionalism and attentiveness of the staff, who often go above and beyond to ensure comfort and support for their clients. The agency is committed to customizing care plans to meet individual needs, which has been positively received by many families. The owner and management team are also recognized for their responsiveness and willingness to address any concerns promptly.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing care tailored to their specific needs. Their services are particularly beneficial for individuals transitioning to new living situations or those requiring ongoing support due to health conditions. Families have expressed appreciation for the agency’s ability to adjust care levels, whether for short-term or long-term needs.
What Families Say
Feedback from families highlights the compassionate nature of the caregivers and the professionalism of the office staff. Many families feel that the caregivers have become like family members, providing not only care but also companionship. While there are some negative reviews regarding management and training, the majority of feedback emphasizes positive experiences with caregivers and the support provided to families during challenging times.
Room for Improvement
Some families have raised concerns about management practices, specifically regarding training and communication issues. A few reviews indicate dissatisfaction with the responsiveness of the management team in addressing problems. However, these themes are not universally echoed across all feedback.
Summary
Right at Home in Dearborn, Michigan, offers comprehensive in-home care services for seniors and adults with disabilities, focusing on compassion and individualized care plans. While many families have had positive experiences with the caregivers and the support provided, there are some concerns regarding management practices that may need to be addressed. Overall, the agency is regarded as a valuable resource for families seeking care for their loved ones.
