Overview
American House Dearborn Heights, located in Dearborn Heights, Michigan, offers affordable and high-quality senior living options. The community features studio and ranch-style one- and two-bedroom villa apartments, providing a balance of independence and support. Residents can benefit from a variety of amenities and services designed to enhance their living experience.
Services & Support
The community provides a range of services, including assisted living, memory care, hospice, and respite care. This allows residents to transition smoothly into different levels of care as their needs change. The staff is noted for their kindness, contributing to a welcoming atmosphere for residents.
Care Approach & Staff
While many families appreciate the attentiveness of the medical team, there have been mixed reviews regarding staff interactions. Some residents and their families have expressed concerns about the responsiveness of certain staff members, particularly in the medical department. However, the overall sentiment highlights a caring community with many long-term staff members, indicating stability and a commitment to resident care.
Who They Serve
American House Dearborn Heights serves seniors seeking a supportive living environment that offers both independence and assistance. The community caters to a diverse group of residents, including those in need of memory care and hospice services.
Living Options & Amenities
The community features a variety of living options, including studio apartments and ranch-style villas. Residents can enjoy a maintenance-free lifestyle with access to essential services as needed. The community is designed to foster a fulfilling lifestyle, with convenient access to shopping, dining, and healthcare facilities.
What Families Say
Families have shared positive experiences regarding the cleanliness and welcoming nature of the community. Many appreciate the friendly staff and the beautiful grounds. However, there are some concerns about the medical care provided, with a few families expressing dissatisfaction with the responsiveness of the medical staff and care during critical situations.
Room for Improvement
There are noted areas for improvement, particularly regarding the medical team’s responsiveness and communication. Some families have reported experiences that have raised concerns about the quality of medical care, which may warrant attention from management.
Summary
American House Dearborn Heights provides a supportive environment for seniors in Dearborn Heights, Michigan. With a range of living options and services, the community aims to cater to the needs of its residents. While many families report positive experiences, there are areas for improvement, particularly in medical care responsiveness. Overall, it remains a popular choice for seniors seeking a welcoming and caring community.