Overview
Wexford Senior Care Center, located in Cadillac, Michigan, offers various services including short-term rehabilitation and long-term care. The facility is noted for its cleanliness and modern amenities, which include Wi-Fi, flat-screen TVs, and a restaurant-style dining experience.
Services & Support
The center provides a range of services designed to support both short-term rehabilitation and long-term care needs. Physical, occupational, and speech therapy are available seven days a week, allowing residents to receive consistent care and support for their recovery.
Care Approach & Staff
The staff at Wexford Senior Care Center is generally described as caring and friendly. Many reviews highlight the staff’s willingness to go above and beyond for residents, contributing to a supportive environment. However, there are concerns about staffing levels, with some reviews indicating that the facility may be understaffed, which can impact the quality of care provided.
Who They Serve
Wexford Senior Care Center serves a diverse population, including individuals requiring rehabilitation after surgery or injury, as well as those in need of long-term care. The facility aims to provide a comfortable and caring environment for all residents, regardless of their specific needs.
Living Options & Amenities
The center features a variety of living options and amenities designed to enhance the resident experience. Residents can enjoy a clean and well-maintained environment, with access to a physical therapy room, lounge areas, and engaging activities. The dining experience is also noted to be a highlight, with residents expressing satisfaction with the food quality.
What Families Say
Reviews from families and residents reflect a mix of experiences. While some express gratitude for the care their loved ones receive, noting the cleanliness and the attentiveness of the staff, others have raised serious concerns about the quality of care and staff treatment. Families appreciate the friendly atmosphere but have also pointed out issues, such as the need for more staff to ensure adequate care.
Room for Improvement
There are significant concerns regarding staffing levels and the overall quality of care. Some reviews indicate dissatisfaction with the attention given to residents, particularly in terms of timely assistance and care management. Addressing these issues may enhance the experience for both residents and their families.
Summary
Wexford Senior Care Center in Cadillac, Michigan, offers a range of rehabilitation and long-term care services in a clean and modern environment. While many residents and families appreciate the caring staff and amenities, there are notable concerns regarding staffing and the quality of care provided. Families considering this facility may want to weigh the positive aspects against the areas needing improvement.