Overview
Evergreen Senior Care & Rehab Center, located in Battle Creek, Michigan, is a skilled nursing and rehabilitation facility that offers both short-term rehabilitation and long-term care services. The center aims to provide a comfortable environment for residents, featuring modern amenities and a focus on cleanliness.
Services & Support
Evergreen provides a range of services including physical, occupational, and speech therapy available seven days a week. The facility is designed to cater to both short-term rehabilitation needs and long-term care for residents requiring 24-hour assistance. Residents can expect medication dispensing and management as part of their care plan.
Care Approach & Staff
The care approach at Evergreen is centered around providing respectful and dignified care to residents. While some reviews highlight positive interactions with staff, noting their kindness and helpfulness, others have raised concerns about the professionalism and responsiveness of certain staff members. The facility’s cleanliness and the variety of activities offered are frequently praised, contributing to a positive atmosphere for residents.
Who They Serve
Evergreen serves a diverse population, including individuals requiring rehabilitation after surgeries or health events, as well as those needing long-term care. Families have expressed appreciation for the support their loved ones received, especially during challenging health circumstances.
Living Options & Amenities
The facility features newly remodeled suites equipped with modern amenities such as Wi-Fi, flat-screen TVs, and restaurant-style dining. Residents can enjoy a variety of activities designed to engage and entertain, enhancing their overall experience during their stay.
Dining & Activities
Dining at Evergreen is described as restaurant-style, which adds to the comfort and satisfaction of residents. The center offers a range of activities aimed at promoting social interaction and engagement among residents, contributing to a sense of community.
What Families Say
Reviews reflect a mix of experiences at Evergreen. Many families commend the facility for its cleanliness and the quality of care provided, particularly during rehabilitation. However, there are notable concerns regarding staff behavior and responsiveness, with some families reporting negative experiences related to communication and professionalism.
Room for Improvement
Several reviews indicate a need for improvement in staff professionalism and responsiveness. Issues such as inadequate assistance during meal times and unhelpful attitudes from some staff members have been highlighted, suggesting that more training and oversight may be beneficial.
Summary
Evergreen Senior Care & Rehab Center in Battle Creek, Michigan, offers a range of skilled nursing and rehabilitation services in a clean and modern environment. While many families appreciate the care and support their loved ones receive, there are areas for improvement, particularly in staff interactions. Families considering Evergreen should weigh both the positive experiences and the concerns raised by previous residents and their families.
