Overview
Sally’s Care Home, located in Alpena, Michigan, provides assisted living and memory care services. The facility has received mixed reviews from families and former employees, highlighting a varied experience in care and management.
Services & Support
Sally’s Care Home offers memory care and assisted living services. Reviews indicate that the facility is capable of handling residents with Alzheimer’s and dementia, with some families expressing satisfaction with the care provided for their loved ones.
Care Approach & Staff
The staff at Sally’s Care Home has been described as caring and attentive, with some reviews praising their dedication to residents with special needs. However, there are significant concerns regarding the management, particularly the owner’s attitude and professionalism. Some families reported feeling unsupported and criticized during difficult times.
Who They Serve
Sally’s Care Home serves individuals requiring assisted living and memory care, including those with Alzheimer’s and dementia. Families have noted that residents can form friendships and feel secure in the environment.
Room for Improvement
Concerns have been raised about the management practices at Sally’s Care Home. Some reviews mention issues with communication and support from the owner, which has impacted families’ experiences negatively. Additionally, there are reports of safety concerns that have not been adequately addressed.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care and the quality of food, others caution against the facility due to management issues and the owner’s behavior. Positive comments highlight the good relationships formed between residents and staff, but negative experiences regarding family interactions have also been noted.
Summary
Sally’s Care Home in Alpena, Michigan, offers assisted living and memory care services with a focus on individual resident needs. While many families appreciate the care provided by the staff, significant concerns about management practices and family support have been raised. Prospective residents and their families are encouraged to consider these factors when evaluating the facility.
