Overview
Old Colony Hospice and Palliative Care, located in West Bridgewater, Massachusetts, has been providing hospice and palliative care services since 1979. This non-profit organization is dedicated to offering compassionate care to individuals facing complex illnesses and end-of-life needs, while ensuring dignity and quality of life for both patients and their families.
Services & Support
Old Colony Hospice offers a range of services tailored to the needs of their patients, including hospice care, palliative care, and support from social workers. Their team is known for being responsive and accessible, available 24 hours a day to answer questions and provide assistance. Families have expressed gratitude for the comprehensive support they received, particularly during difficult times.
Care Approach & Staff
The staff at Old Colony Hospice is frequently described as compassionate and professional. Families have noted the importance of the personal connections formed with caregivers, which can significantly impact the care experience. Reviewers have highlighted the dedication of the team, including nurses and social workers, who strive to provide comfort and support to both patients and their loved ones.
Who They Serve
Old Colony Hospice serves individuals and families coping with serious illnesses, including those in need of memory care support. Their approach emphasizes the importance of understanding and addressing the emotional and practical challenges families face during this time.
What Families Say
Many families commend Old Colony Hospice for their compassionate care and the ability to create a supportive environment during challenging times. One family expressed deep appreciation for the kindness shown by staff, noting that their loved one was treated with dignity and respect. However, some feedback indicated a desire for more proactive care strategies, particularly in addressing patient comfort and emotional support.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there may be areas for improvement in proactive care measures. Concerns were raised about the need for more comprehensive support in managing patient comfort and emotional well-being, suggesting that staff could benefit from additional training in these areas.
Summary
Old Colony Hospice and Palliative Care is committed to providing compassionate and personalized care to individuals and their families in West Bridgewater, Massachusetts. With a focus on dignity and quality of life, the organization aims to support patients through complex illness and end-of-life challenges. While many families have praised the staff for their dedication and kindness, there is an opportunity for enhanced proactive care strategies to further improve the overall experience.