Overview
Lighthouse Rehabilitation & Healthcare Center, located in Revere, Massachusetts, is dedicated to providing a comfortable and supportive environment for post-acute care and long-term care. The facility focuses on delivering skilled nursing and transitional care, aiming to help patients return home as quickly as possible.
Services & Support
The center offers a range of services including skilled nursing, rehabilitation, and support from social workers. The staff is described as friendly and attentive, with a commitment to providing quality care. However, experiences vary, with some families expressing concerns about the level of attention and care received by their loved ones.
Care Approach & Staff
While many reviews highlight the dedication of the nursing staff and their efforts to ensure patients feel cared for, there are also reports of inconsistent attention. Some families have noted positive interactions with various staff members, including nurses and aides, who are praised for their compassion and professionalism. However, there are instances where families felt their loved ones were neglected, raising questions about the overall consistency of care.
Who They Serve
Lighthouse Rehabilitation & Healthcare Center serves individuals requiring skilled nursing and rehabilitation services, including those recovering from surgery or requiring long-term care. The facility aims to cater to the needs of both short-term and long-term residents.
Living Options & Amenities
The facility is noted for its cleanliness and organized environment, which contributes to a welcoming atmosphere. However, some reviews indicate that the overall condition of the facility may need improvements, particularly in terms of remodeling.
Dining & Activities
While some residents appreciate the activities provided, others have expressed dissatisfaction with the quality of food, describing it as cold or unsuitable for specific dietary needs. This aspect of care appears to be an area that requires attention to better meet residents’ needs.
What Families Say
Feedback from families is mixed. Many appreciate the attentive staff and the clean environment, noting that their loved ones feel well cared for. However, there are significant concerns regarding neglect and inconsistent care, with some families reporting distressing experiences related to their loved ones not receiving timely assistance.
Room for Improvement
Several reviews indicate that there are areas for improvement, particularly in ensuring all patients receive consistent and compassionate care. Families have noted issues with staff availability and responsiveness, as well as concerns about the dining experience and overall facility conditions.
Summary
Lighthouse Rehabilitation & Healthcare Center offers a range of services designed to support individuals in need of skilled nursing and rehabilitation. While many families report positive experiences with attentive staff and a clean environment, there are notable concerns regarding care consistency and dining quality that potential residents and their families should consider.