Overview
CareOne at Newton, located in Newton, Massachusetts, is a skilled nursing and rehabilitation center dedicated to providing compassionate post-acute care. The facility is known for its commitment to best clinical practices and aims to help residents reach their maximum recovery potential from illness and injury. CareOne emphasizes patient-centered care, striving to create a supportive environment that feels like home.
Services & Support
CareOne at Newton offers a range of services including skilled nursing, sub-acute rehabilitation, and long-term care. The facility supports residents with complex medical needs and provides specialized programs such as cardiac care management and diabetes management. The rehabilitation team, which includes physical and occupational therapists, has received positive feedback for their effective care and support.
Care Approach & Staff
The staff at CareOne includes nurses and social workers who are noted for their professionalism and attentiveness. While some reviewers have praised specific caregivers for their kindness and dedication, there have been concerns regarding staff communication and the overall management of care. Families have expressed both satisfaction with the rehabilitation services and frustration with the coordination of care and communication from the facility.
Who They Serve
CareOne at Newton primarily serves elderly residents who require skilled nursing and rehabilitation services. The facility caters to individuals recovering from surgeries or managing chronic conditions, ensuring they receive the necessary support to regain their independence.
Levels of Care
The facility provides various levels of care, including long-term care for residents needing continuous support and specialized rehabilitation for those recovering from medical procedures. This comprehensive approach allows for tailored care plans that address each resident’s unique needs.
Dining & Activities
Dining at CareOne has received mixed reviews, with some residents expressing dissatisfaction with meal options and food quality. However, the facility also offers engaging activities, such as trivia, which have been positively received by residents, contributing to a more enjoyable living experience.
What Families Say
Families have shared a range of experiences at CareOne at Newton. While many appreciate the rehabilitation services and the care provided by certain staff members, others have raised concerns about communication issues and the overall management of the facility. Positive remarks highlight the cleanliness of the facility and the dedication of some caregivers, while criticisms focus on meal service and staff responsiveness.
Room for Improvement
Several reviews indicate areas for improvement, particularly in staff communication and management practices. Some families have reported difficulties in reaching out for assistance and expressed concerns over the quality of care in certain instances, suggesting a need for better oversight and training.
Summary
CareOne at Newton offers a range of skilled nursing and rehabilitation services in a supportive environment. While the facility has strengths in its rehabilitation programs and certain staff members, there are notable areas for improvement regarding communication and overall management. Families considering CareOne should weigh these factors alongside the positive aspects of the care provided.