Overview
Premier Home Health Care Services, Inc, located in Fall River, Massachusetts, has been providing community-based long-term home care since 1992. The organization operates across 36 locations in the Northeast-Mid-Atlantic region, focusing on delivering personalized care to those in need.
Services & Support
Premier Home Health Care Services offers a range of services tailored to meet the needs of their clients. They accept Private Pay, long-term care insurance, and participate in various Medicaid programs. Their interdisciplinary team is dedicated to coordinating all aspects of patient care, ensuring that clients receive comprehensive support.
Care Approach & Staff
The caregiving staff at Premier Home Health Care is described as compassionate and dedicated. However, some clients have expressed concerns about the overall reliability of the service, noting issues such as missed visits and a lack of communication regarding scheduling changes.
Who They Serve
Premier Home Health Care Services caters to individuals requiring long-term home care, including those with bedridden health issues. Their services aim to support clients in maintaining their quality of life within the comfort of their own homes.
What Families Say
Feedback from families has been mixed. While some appreciate the support provided for rehabilitation needs, others have reported significant issues with reliability and communication. Complaints include a lack of courtesy calls when caregivers are unable to visit, which has led to frustration among clients and their families.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly regarding communication and reliability. Families have noted ongoing issues with missed visits and unprofessional interactions with staff. Addressing these concerns may enhance the overall experience for clients and their families.
Summary
Premier Home Health Care Services, Inc in Fall River, Massachusetts, offers long-term home care with a focus on compassionate service. While they provide a variety of payment options and have a dedicated staff, families have raised concerns about reliability and communication. Improving these aspects could lead to a better experience for clients in need of home health care services.
