Overview
Alden Court Nursing Care, located in Fairhaven, Massachusetts, is a skilled nursing and rehabilitation facility that offers a range of services for both short-term rehabilitation and long-term care. With a total of 142 beds, the facility comprises three units: the Huttleston Unit for post-acute care, and the Whitfield and Cooke Units for longer-term stays. The facility aims to provide a supportive and caring environment for its residents.
Services & Support
Alden Court provides various services including skilled nursing, physical therapy, occupational therapy, and social worker support. The Huttleston Unit specifically focuses on short-term nursing and rehabilitation care, catering to individuals recovering from surgeries or medical conditions. Families can also pre-register for post-operative care, ensuring a smoother transition into rehabilitation.
Care Approach & Staff
The staff at Alden Court is noted for their professionalism and caring attitude, particularly in the rehabilitation unit. Many reviews highlight the positive interactions between staff and residents, with specific praise for the nursing and rehabilitation teams. However, there are contrasting experiences regarding long-term care, with some families expressing concerns about staff attentiveness and care quality.
Who They Serve
Alden Court serves a diverse population, including individuals in need of short-term rehabilitation after surgeries or medical events, as well as elderly residents requiring long-term care. The facility aims to create a home-like atmosphere for its long-term residents, while also focusing on effective rehabilitation strategies for those in recovery.
Living Options & Amenities
The facility features a well-maintained environment, with positive remarks about the cleanliness and overall ambiance. Residents have access to various amenities, including social activities designed to enhance their quality of life. However, some reviews indicate that while the physical plant is appealing, the actual care provided may not meet the same standards.
What Families Say
Feedback from families is mixed. Many express gratitude for the attentive care received during rehabilitation, citing the dedication of the nursing and therapy staff. However, there are significant concerns raised regarding long-term care experiences, with some families reporting neglect and inadequate response times from staff. This has led to serious consequences for some residents, raising alarms about the overall quality of care in certain units.
Room for Improvement
Several reviews point to issues with staff responsiveness and care quality, particularly in the long-term care units. Families have reported instances of neglect and poor communication, suggesting a need for improvements in staffing levels and training to ensure that all residents receive the attention and care they deserve.
Summary
Alden Court Nursing Care offers a range of rehabilitation and long-term care services in a well-maintained facility. While many families appreciate the care provided during short-term rehabilitation, concerns about the quality of long-term care indicate that potential residents and their families should carefully consider their options and maintain open communication with staff.