Overview
Community Nurse, located in Fairhaven, Massachusetts, is a nonprofit, independent home health care agency that has been providing nursing, rehabilitation services, and hospice care since 1916. Their mission is to deliver compassionate healthcare services to patients in the comfort of their own homes, ensuring that individual health care needs are met through personalized care.
Services & Support
Community Nurse offers a range of services, including nursing care, physical therapy, and hospice support. The agency is dedicated to providing comprehensive health care tailored to the needs of each patient, allowing them to receive quality care in their own environment.
Care Approach & Staff
The staff at Community Nurse is frequently described as professional, compassionate, and respectful. Reviewers have noted the expertise of nurses, physical therapists, and home health aides, highlighting their commitment to patient care. The agency emphasizes a team approach, with various professionals working together to address the health needs of clients.
Who They Serve
Community Nurse serves a diverse clientele, including individuals in need of home health care, rehabilitation, and hospice services. They cater to patients requiring specialized support, whether for short-term rehabilitation or long-term care.
Service Area
The agency operates primarily in southeastern Massachusetts, ensuring that they can reach a wide range of communities in need of home health care services.
What Families Say
Feedback from families is mixed. Many positive reviews commend the dedication and skill of the nursing and therapy staff, with one reviewer expressing gratitude for the agency’s support during their recovery process. However, there are also critical comments regarding communication and care, with some families feeling that their loved ones’ dignity was not adequately respected during interactions with certain staff members.
Room for Improvement
Some families have expressed concerns about communication and decision-making processes within the agency. Instances of staff changes and perceived lack of respect during care have been noted, suggesting areas where the agency could enhance its service delivery.
Summary
Community Nurse in Fairhaven, Massachusetts, offers a range of home health care services with a focus on compassionate and personalized care. While many families appreciate the expertise of the staff, there are also notable concerns regarding communication and the treatment of clients. As a long-standing agency in the region, they continue to strive for excellence in home health care.