Overview
The Rehabilitation & Nursing Center at Everett, located in Everett, Massachusetts, offers a range of services aimed at providing care for seniors in need of rehabilitation and nursing support. The facility is designed to cater to various needs, including those requiring memory care and hospice services.
Services & Support
The center provides a variety of services, including rehabilitation, skilled nursing care, and support from social workers. Residents have access to physical therapy, which is essential for those recovering from surgery or illness. The staff is noted for their dedication to meeting the needs of each resident, ensuring personalized care.
Care Approach & Staff
Many reviews highlight the kindness and attentiveness of the staff, with several families expressing gratitude for the level of care provided. The nursing staff is described as going above and beyond to ensure that residents receive the support they need. However, there have been concerns regarding the consistency of care, particularly in emergency situations.
Living Options & Amenities
The facility features spacious rooms and a well-equipped rehabilitation gym. Families appreciate the clean environment and the overall atmosphere of the center, which is often described as warm and welcoming. However, some reviews raised concerns about cleanliness, with reports of unpleasant odors and pest issues.
Dining & Activities
Dining experiences at the center have received mixed reviews. While some families noted improvements in food quality and service, others reported consistent issues with cold meals. Activities and social engagement are part of the care approach, though specific details on programming were not highlighted in the reviews.
What Families Say
Feedback from families is varied. Many express satisfaction with the care their loved ones receive and appreciate the staff’s efforts to create a familial atmosphere. However, some families have raised serious concerns about specific incidents related to care and the facility’s cleanliness, which has affected their overall comfort with the center.
Room for Improvement
There are notable areas for improvement, particularly regarding the responsiveness of staff in emergency situations and the overall cleanliness of the facility. Some families have reported unpleasant odors and issues with food temperature, which could impact the quality of life for residents.
Summary
The Rehabilitation & Nursing Center at Everett provides a range of supportive services for seniors, with a dedicated staff committed to personalized care. While many families have had positive experiences, concerns about cleanliness and responsiveness in critical situations suggest that potential residents and their families should carefully consider these factors when evaluating the facility.