Overview
NewBridge on the Charles, located in Dedham, Massachusetts, is a premier continuing care retirement community set on 162 acres of natural beauty. This modern senior living community offers a vibrant lifestyle with luxurious surroundings and exceptional amenities, including fine dining, fitness programs, and cultural events. NewBridge provides a continuum of care, ensuring that residents have access to independent living, assisted living, memory care, skilled nursing, and rehabilitation services as needed.
Services & Support
NewBridge on the Charles offers a wide range of services designed to support seniors at various stages of their lives. This includes independent living, assisted living, memory care, and skilled nursing. The community is affiliated with Harvard Medical School, providing residents with access to top-tier medical care and rehabilitation services. The facility is designed to promote physical wellness, social engagement, and mental stimulation, creating a holistic approach to senior living.
Care Approach & Staff
The care approach at NewBridge emphasizes dignity and respect for all residents. However, some reviews indicate challenges with staffing levels, particularly during busy times, which has raised concerns about the quality of care received. While many staff members are described as knowledgeable and professional, experiences have varied, with some families reporting issues related to responsiveness and the overall treatment of residents.
Who They Serve
NewBridge serves a diverse population of seniors, including those in need of independent living, assisted living, memory care, and rehabilitation services. The community aims to provide an enriching and active lifestyle for seniors who value wellness and social engagement.
Levels of Care
The facility offers a continuum of care that includes independent living, assisted living, memory care, skilled nursing, and rehabilitation. This allows residents to transition seamlessly between different levels of care as their needs change over time.
Dining & Activities
Residents at NewBridge enjoy a variety of dining options and activities designed to enhance their quality of life. While the community offers engaging social events and entertainment, some families have expressed a desire for more inclusive dining experiences that allow them to join residents in the main dining area rather than being limited to a separate family meal buffet.
What Families Say
Reviews of NewBridge on the Charles are mixed. Many families appreciate the beautiful facilities and the vibrant community atmosphere, noting the engaging activities and opportunities for socialization. However, there are also significant concerns regarding staffing shortages and the quality of care, with some families reporting negative experiences related to the treatment of their loved ones.
Room for Improvement
Several reviews highlight areas for improvement, particularly regarding staffing levels and the responsiveness of caregivers. Families have noted instances of neglect and a lack of timely assistance, which have raised concerns about the overall quality of care provided at the facility.
Summary
NewBridge on the Charles offers a comprehensive range of services for seniors in a beautiful setting, with a focus on promoting a vibrant and engaging lifestyle. While many residents and families appreciate the amenities and community atmosphere, challenges with staffing and care quality have been reported. Families considering NewBridge should weigh these factors carefully to determine if it aligns with their loved one’s needs.