Overview
Senior Helpers Boston North, located in Danvers, Massachusetts, offers compassionate and personalized home health care services tailored to the unique needs of seniors. Established in 2008, the agency focuses on helping elderly individuals maintain their independence and dignity while living in the comfort of their own homes.
Services & Support
Senior Helpers Boston North provides a comprehensive suite of in-home care services, including assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and Dementia. Their team of dedicated caregivers aims to support seniors in a way that promotes their quality of life and well-being.
Care Approach & Staff
The staff at Senior Helpers Boston North is frequently described as compassionate and patient. Many families have expressed appreciation for the self-motivated certified nursing assistants (CNAs) who provide essential support without needing constant direction. This proactive approach has been noted as a significant benefit by families relying on their services.
Who They Serve
Senior Helpers Boston North serves seniors in various areas, including The North Shore, Merrimack Valley, Cape Ann, Burlington, Lexington, Newburyport, Marblehead, Peabody, and Melrose. The agency is dedicated to providing care that is respectful of each client’s individual needs and preferences.
What Families Say
Families have shared positive experiences regarding the quality of care provided by Senior Helpers Boston North. One reviewer highlighted the strong relationships formed between caregivers and families, noting that the caregivers often become an integral part of their lives. However, some families have expressed concerns regarding communication and oversight, particularly during challenging times.
Room for Improvement
While many families appreciate the care provided, there have been some concerns regarding communication with management and the availability of support during weekends. A few families reported difficulties when trying to reach the agency during emergencies, indicating a need for improved responsiveness.
Summary
Senior Helpers Boston North offers a range of personalized home health care services to seniors in Danvers, Massachusetts, and surrounding areas. With a focus on compassionate care and maintaining independence, the agency has garnered positive feedback from many families. However, there are areas identified for improvement, particularly in communication and accessibility during off-hours.