Overview
Leonard Florence Center for Living, located in Chelsea, Massachusetts, is a state-of-the-art skilled nursing residence designed to provide a home-like environment for its residents. This facility is notable for being the first urban Green House® model in the country, featuring ten condo-style “homes” that cater to both short-term rehabilitation and long-term care needs. With a focus on innovative care, the center specializes in ventilator care for individuals with ALS and MS, utilizing advanced technology to enhance residents’ mobility and quality of life.
Services & Support
The Leonard Florence Center offers a variety of services including skilled nursing, rehabilitation, and specialized care for those with respiratory needs. Residents benefit from physical, occupational, and speech therapy, which are integral parts of the rehabilitation process. The staff is dedicated to providing attentive care, and many reviewers have praised the quality of physical therapy services, highlighting their effectiveness in aiding recovery post-surgery.
Care Approach & Staff
The care approach at Leonard Florence emphasizes a compassionate and supportive environment. Many families have expressed gratitude for the staff’s dedication and kindness, noting that they often go above and beyond to ensure residents feel valued and cared for. However, some reviews indicate that there may be inconsistencies in staffing levels, which can impact the attention given to individual residents. While many families report positive experiences, there are also concerns regarding the responsiveness of management and communication with families.
Who They Serve
Leonard Florence Center primarily serves individuals requiring rehabilitation after surgery, as well as those needing long-term care, particularly those living with ALS or MS. The facility aims to support residents in regaining their independence and improving their overall well-being through tailored care plans and therapies.
Living Options & Amenities
The center features ten households, each designed to provide a comfortable and home-like atmosphere. Residents enjoy amenities such as private rooms and meals prepared on-site, ensuring that dining is both fresh and appealing. Families have appreciated the intimate setting, with smaller resident numbers in each household allowing for more personalized attention.
Dining & Activities
Dining at Leonard Florence Center is an integral part of the resident experience, with meals prepared fresh in each household. Reviewers have noted that the quality of food is generally good, contributing to a pleasant living environment. Additionally, the facility offers various activities that promote engagement and socialization among residents, enhancing their overall quality of life.
What Families Say
Feedback from families varies, with many expressing deep appreciation for the care provided to their loved ones. Positive comments often highlight the kindness and dedication of the staff, as well as the effectiveness of rehabilitation services. However, some families have raised concerns about communication issues and the level of attention from nursing staff, indicating a need for improvement in these areas.
Room for Improvement
While many families report positive experiences, there are recurring themes of dissatisfaction regarding communication and responsiveness from management. Some reviews mention that calls for assistance were not promptly addressed, which can lead to feelings of neglect among residents. Addressing these concerns could enhance the overall care experience at the facility.
Summary
Overall, Leonard Florence Center for Living is recognized for its innovative care model and supportive environment, particularly for those requiring specialized rehabilitation and ventilator care. While many families commend the staff and services, there are areas for improvement in communication and staffing levels. Families considering this facility may find it beneficial to visit and discuss care plans to ensure their loved ones’ needs are met effectively.
