Overview
Hands-on America Services, located in Billerica, Massachusetts, provides a range of in-home care services designed to support individuals in need. Their team of certified caregivers is dedicated to assisting clients with daily living activities, meal preparation, light housekeeping, and companionship. In addition to personal care, Hands-on America also offers non-emergency medical transportation to ensure clients can attend medical appointments and maintain their social engagements.
Services & Support
The services offered by Hands-on America include in-home care for seniors, assistance for individuals recovering from short-term illnesses, and support for hospice patients. Their caregivers are described as compassionate and skilled, providing a high level of care tailored to each client’s needs. Additionally, they offer non-emergency medical transportation, which has been noted for its punctuality and cleanliness.
Care Approach & Staff
Families have expressed satisfaction with the professionalism and compassion demonstrated by the caregivers at Hands-on America. The staff is frequently praised for their effective communication and dedication to ensuring clients feel safe and supported. Reviewers have highlighted the caregivers’ skills and commitment to providing quality care, contributing to a positive experience for both clients and their families.
Who They Serve
Hands-on America Services caters to a diverse clientele, including seniors, individuals recovering from medical procedures, and those in need of hospice care. Their comprehensive approach to in-home care is designed to meet the unique needs of each individual, ensuring that they receive the appropriate support and assistance.
Service Area
While Hands-on America Services is based in Billerica, Massachusetts, they provide in-home care services across various cities within the state. Their commitment to accessibility ensures that clients can receive care wherever they reside.
What Families Say
Families have shared positive feedback regarding their experiences with Hands-on America Services. Many have described the caregivers as reliable, compassionate, and skilled, emphasizing the high quality of care provided. Clients have expressed appreciation for the effective communication from the office management and the supportive environment fostered by the staff.
Room for Improvement
While many families report positive experiences, some reviewers noted areas for improvement, particularly regarding scheduling proficiency. Ensuring timely and efficient scheduling may enhance the overall service experience for clients.
Summary
Hands-on America Services in Billerica, Massachusetts, is recognized for its compassionate and skilled caregivers who provide in-home care and non-emergency medical transportation. With a focus on personalized care and effective communication, they serve a diverse clientele, including seniors and those in hospice care. Families have expressed overall satisfaction with the services, highlighting the dedication and professionalism of the staff.