Overview
Right at Home, located in Bedford, Massachusetts, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones maintain independence at home, with a focus on creating custom care plans tailored to individual needs.
Services & Support
Right at Home offers a range of services including companionship, hygiene support, respite care, and physical assistance. Their caregivers are available 24/7, ensuring that clients receive support during holidays, weekends, evenings, and overnight. Families have reported that the caregivers are not only skilled but also compassionate and attentive, which has allowed many clients to remain in their homes longer than anticipated.
Care Approach & Staff
The staff at Right at Home is frequently described as professional, reliable, and caring. Families appreciate the effort made by caregivers to match their loved ones with individuals who meet their specific needs. Many reviews highlight the dedication of the caregivers, noting their ability to bond with clients and provide not only physical assistance but also emotional support. The office staff is also commended for being responsive and accommodating, ensuring that families feel supported throughout their care journey.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, providing them with the necessary support to live independently at home. Their services cater to various needs, from companionship to more complex care requirements.
What Families Say
Families have expressed high satisfaction with the services provided by Right at Home. Many reviews highlight the kindness and attentiveness of the caregivers, with some clients referring to them as family. One family noted the exceptional support received during a challenging time, stating that the aides treated their father with the utmost care and respect. Overall, families recommend Right at Home without reservation for their reliable and compassionate caregiving services.
Room for Improvement
While the majority of feedback is positive, there are occasional mentions of communication challenges. Some families noted that while the staff is generally responsive, there were instances where follow-up could have been more timely. This is an area that could be enhanced to further improve the overall experience.
Summary
Right at Home in Bedford, Massachusetts, is dedicated to providing high-quality, personalized in-home care for seniors and adults with disabilities. Their compassionate caregivers and responsive office staff work collaboratively with families to ensure the best care possible. With a strong reputation for reliability and kindness, Right at Home is a trusted choice for families seeking support for their loved ones.