Overview
Park Avenue Health Center, located in Arlington, Massachusetts, is a skilled nursing facility dedicated to providing premium care to enhance the quality of life for its residents. The center focuses on both long-term and short-term care, aiming to support residents in their healing processes and help them achieve optimal health.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, physical therapy, and occupational therapy. Residents receive round-the-clock care tailored to their individual needs, with a focus on creating personalized care plans upon admission. Additionally, the center provides social services to assist families in arranging necessary support and resources at home.
Care Approach & Staff
The team at Park Avenue Health Center is described as accommodating and attentive, with specific praise for key staff members, particularly those involved in rehabilitation services. For instance, the physical therapy team, led by a highly regarded therapist, has received commendations for their dedication and effective care strategies. However, some reviews indicate concerns about certain aides, suggesting a need for improved consistency in staff performance.
Who They Serve
Park Avenue caters to a variety of residents requiring different levels of care, including those needing rehabilitation after injuries or surgeries. The facility accommodates both short-term and long-term residents, focusing on supporting their recovery and independence.
Living Options & Amenities
The center features 89 beds, creating a more intimate environment that allows for personalized attention. Amenities include complimentary wireless internet and a full schedule of recreational activities designed to engage residents and enhance their quality of life.
Dining & Activities
Residents at Park Avenue Health Center enjoy well-balanced meals tailored to their dietary needs, with three meals served daily. The activities program is designed to promote social interaction and mental engagement, featuring games and group activities that residents can participate in.
Room for Improvement
While some reviews highlight positive aspects of care and staff interactions, there are also significant concerns regarding the facility’s cleanliness and overall condition. Reports of unpleasant odors and a run-down environment suggest that improvements in maintenance and hygiene are necessary to enhance the living experience for residents.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the care provided, especially in rehabilitation services, while others have raised serious concerns about neglect and the overall environment of the facility. These contrasting experiences underscore the variability in care quality and resident satisfaction.
Summary
Park Avenue Health Center strives to provide quality care and rehabilitation services in a supportive environment. While there are commendable aspects of the facility and its staff, particularly in rehabilitation, notable concerns about cleanliness and care consistency highlight areas needing attention. Families considering this facility should weigh both positive testimonials and critical feedback to make an informed decision.